PalomaFy Support
Need help with your account or a feature? Here are the quickest ways to get support.
Contact
For help with your account, access, subscription or a technical issue, contact us from the email linked to your account.
support@palomafy.com.auReport a problem
If something isn’t working, email us and tell us what happened: what you were trying to do, what occurred instead, and whether any error message appeared. With details and, if possible, a screenshot, we can fix it much faster.
support@palomafy.com.auFeedback & feature requests
We love your ideas for making PalomaFy better. Email us with the subject line “Feedback” and tell us what you’d like to see. We read every message, and many features have come from people like you.
support@palomafy.com.auI can’t sign in
Use “Forgot password” on the sign-in screen. If the email doesn’t arrive, check spam and then contact us.
Reset passwordMicrophone and voice
PalomaFy only requests microphone access when you choose to record. If you denied access, you can keep using text and change the permission in your device settings.
Privacy
Read how we handle your ideas, dreams, voice, tasks, beliefs and other content.
View privacy policyDelete my account
You can start account deletion inside PalomaFy: Preferences → Delete account. You can also contact us if you need help completing the process.
Frequently asked questions
Sign in with your email and password on the sign-in screen, or with Google if you linked it. If you forgot your password, use “Forgot password” to reset it. If you don’t have an account yet, you can create one from the register screen.