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PalomaFy Support

Need help with your account or a feature? Here are the quickest ways to get support.

Contact

For help with your account, access, subscription or a technical issue, contact us from the email linked to your account.

support@palomafy.com.au

Report a problem

If something isn’t working, email us and tell us what happened: what you were trying to do, what occurred instead, and whether any error message appeared. With details and, if possible, a screenshot, we can fix it much faster.

support@palomafy.com.au

Feedback & feature requests

We love your ideas for making PalomaFy better. Email us with the subject line “Feedback” and tell us what you’d like to see. We read every message, and many features have come from people like you.

support@palomafy.com.au

I can’t sign in

Use “Forgot password” on the sign-in screen. If the email doesn’t arrive, check spam and then contact us.

Reset password

Microphone and voice

PalomaFy only requests microphone access when you choose to record. If you denied access, you can keep using text and change the permission in your device settings.

Privacy

Read how we handle your ideas, dreams, voice, tasks, beliefs and other content.

View privacy policy

Delete my account

You can start account deletion inside PalomaFy: Preferences → Delete account. You can also contact us if you need help completing the process.

Frequently asked questions

Sign in with your email and password on the sign-in screen, or with Google if you linked it. If you forgot your password, use “Forgot password” to reset it. If you don’t have an account yet, you can create one from the register screen.